Privacy Policy

Session Data

We collect and track your chat sessions including start time, end time, duration, and interaction patterns. This includes when you start a session, when you leave or close your browser tab, and periods of inactivity.

Message Content

We store the messages you send, including their content, length, and timestamp, to improve our service quality. Additionally, we monitor your daily usage patterns and implement rate limiting to ensure fair service for all users.

Technical Data

• Email address (for newsletter subscribers and contact purposes)
• IP address (for analytics, security, and rate limiting)
• Device information (browser type, operating system)
• Usage patterns and interaction data

Custom Chatbot Data

• Chatbot configuration and prompts
• Interaction data with user-created chatbots
• Usage statistics and performance metrics

Content Ownership

You retain ownership of the content you create. By using our platform, you grant us a non-exclusive license to store, process, and display your content for service delivery purposes.

Chat History

Chat histories are retained for 30 days after your last interaction. After this period, message content is automatically deleted, while anonymized usage statistics may be retained for analytics purposes.

Account Data

User account data is retained until account deletion is requested. Inactive accounts may be flagged for deletion after 12 months of inactivity.

Custom Chatbots

User-created chatbot configurations are retained until explicitly deleted by the creator or after 12 months of inactivity.

AI Model Integration

We use the Qwen2.5-Coder-32B-Instruct model through Hugging Face's API. Your chat inputs are processed through this service according to their privacy and security standards.

Data Processing Partners

• Cloud hosting and storage
• Analytics and performance monitoring
• Security and fraud prevention

Data Access and Control

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Export your data
• Opt-out of data collection

Data Requests

To exercise your data rights, contact us through our Contact page. We will respond to your request within 30 days.

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

COPPA Compliance

We comply with the Children's Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe we may have collected information from your child, please contact us.

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place through:

• Standard contractual clauses
• Data processing agreements
• Compliance with international privacy frameworks

Data Protection

• End-to-end encryption for data transmission
• Secure session management
• Regular security audits
• Access controls and authentication

Breach Notification

• Notify affected users within 72 hours
• Provide details about the breach and data affected
• Take immediate steps to secure the system

AI Processing

• Natural language processing of user inputs
• Response generation using AI models
• Performance optimization and quality improvements

Automated Decision-Making

• Rate limiting and usage monitoring
• Content moderation and safety checks
• Performance optimization

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the "Effective Date" updated accordingly.

If you have any questions or concerns about this Privacy Policy, please visit our Contact page.